• PIC is the centralized point of access for individuals with physical disabilities applying for Attendant Services in Toronto area. With a single application, applicants can apply through PIC to a variety of projects and programs listed in the PIC Directory including supportive housing, attendant outreach services and transitional and life skills program.
• PIC does not provide Attendant Services.  PIC receives and assesses applications for basic eligibility and forwards these applications to Attendant Service Providers.  PIC is responsible for the maintenance of all eligible applications.
• Application updates are also completed through PIC.  These updates include any changes on the application such as address, project selection or preference, service needs, etc.
• PIC does not provide Attendant Services or housing.
• PIC is located at the Centre for Independant Living in Toronto (CILT), Inc. 

OTHER SERVICES PROVIDED BY PIC

• PIC maintains information about Attendant Service options across the province of Ontario and provides information and referral regarding Attendant Services, supportive housing, personal support and homemaking services.
• PIC maintains an online Ontario Attendant Service Directory (Greenbook) which offers a searchable directory of Attendant Service options available in Ontario.
• PIC also maintains a Consumer Attendant Roster (CAR) which is a web-based system helping to match job seeking attendants with consumer job openings for attendants.

PIC CONTACT INFORMATION

Tel:         416-599-2458 
Fax:        416-599-3555
Email:      pic@cilt.ca    
Address:  Project Information Centre
               c/o Centre for Independent Living in Toronto (CILT) Inc.
               365 Bloor Street East, Suite 902
               Toronto, Ontario  

               M4W 3L4

• You can download the PIC Application and Directory from the CILT website or contact PIC for an application Package, complete the application and return it to PIC.
• Keep the PIC Directory which provides information about the PIC application and a copy of your application for your information and for updating your application in the future.
• If your application is complete or if you do not meet basic eligibility requirements, your application will be returned back to you.

• Your application is assessed for basic eligibility requirements, is entered on our central database and will be forwarded to the service providers. You will receive an acknowledgment letter and an Applicant Profile, verifying the Attendant Service Providers that you have applied to.
• The Attendant Service Providers will review your application for their own eligibility requirements and you may be contacted and/or an assessment interview may be required. 
• Service providers make decisions to offer services to consumers based on eligibility criteria, individual needs and available funding.

When should I call PIC?

• To get information  about Attendant Services.
• To change your address/telephone number or to add or remove projects.
• To update you application if your needs have changed significantly.
• To tell us if you have been accepted for services.
• To close your application.

• To find out specific information regarding individual Attendant Service projects or programs.
• To return a call to the service providers.
• To confirm or change an appointment with the service providers.

• Attendant Services are designed to meet the needs of adults with physical disabilities. While there are no upper age limits for applicants, the organizations listed in the PIC directory specialize in providing a service and not in providing “care” or “supervision”.
• Please pay particular attention to the eligibility criteria and to the concept of self-direction of services prior to submitting an application to PIC.
• Please ensure that the applicants maintain a copy of their applications and the PIC directory for information and updating their applicants in the future.